Etalem - Premium Managed Maid Service

GoodayOn • Etalem

Premium Managed Maid Service. We handle everything. You simply enjoy your home.

What is Etalem?

Redefining domestic staffing through full management.

Etalem is a fully managed home service. Unlike traditional staffing, GoodayOn acts as your dedicated operations layer—managing the person, the schedule, and the quality, so you don't have to.

You do not interview or hire anyone.

You do not monitor the Service Provider.

You do not chase staff when issues arise.

The Management Buffer
You
Your Partner
GoodayOn Account Manager
Service Provider

"Zero friction. Maximum quality."

Our 5 Promises to You

Non-negotiable standards backed by formal company policy.

Vetted Professionals

Experience in hotels or international households with verified criminal clearance.

Reliability Guarantee

If your professional can't make it, we arrange a replacement immediately. You never lose a session.

Personal Account Manager

One dedicated point of contact for scheduling, feedback, and everything else.

Company Responsibility

GoodayOn takes formal responsibility for conduct. You are never left to handle issues alone.

Full Flexibility

Reschedule with 48h notice or pause for up to 3 months if you travel.

How It Works

From payment to your first day, here is exactly what happens.

1

Payment & Confirmation

Your service runs on a 4-week cycle (e.g., 3 days/week = 12 sessions). We handle the renewal process and send reminders before each cycle ends.

Instant SMS

Right after payment, you receive an SMS with an invoice link confirming everything is set.

2

The Matching Process

From our pool of qualified professionals, we match you based on service type, location, and schedule. Here is how long matching takes:

Cooking & Cleaning

24HUpdate
48HCheck
72HFinal

Nanny Service

24HUpdate
72HCheck
7 DAYSFinal
Not Matched? If we cannot find the perfect match in time, you decide: give us more time to search, or receive a full refund processed right away.
3

Meet Your Match

Your dedicated Account Manager reaches out via your preferred channel (Phone, SMS, WhatsApp, or Telegram).

  • You receive the Service Provider Profile.
  • Review their Experience, Skills, and Rating.
  • Not satisfied with the profile? We keep looking.
4

Your First Day of Service

To ensure a perfect start, here is what you should prepare:

Cooking & Cleaning

  • • Be home on the first day
  • • Leave clear instructions
  • • Have supplies ready

Nanny Service

  • • Share daily routine & food schedule
  • • Share allergies & medications
  • • Share emergency contacts

Important Policies

Communication through Account Manager only
No direct arrangements with staff
No private payments

Your Questions, Answered

Find answers to the most common questions about our services, scheduling, payment, and service providers

Etalem is a company-managed service, and we take every measure to ensure your scheduled sessions are delivered as planned. if your assigned service provider is unavailable, your Account Manager will arrange a replacement as quickly as possible to keep your service schedule on track. you will not lose your scheduled session.
Yes. During your initial consultation, you tell us which days work for you and we schedule accordingly. If you need to change the schedule later, give your Account Manager 48 hours' notice and it will be adjusted.
We want you to be completely satisfied. if you're not happy with your assigned Service Provider, we can arrange a replacement. customer may request a replacemnt up to three times.
You can pause your service for up to three months without losing your remaining sessions. When you return, your service will resume from where it was paused. To arrange this, please notify your Account Manager at least 48 hours in advance of your scheduled session.
Yes. For cleaning service, your provide the necessary supplies and equipment, such as brooms, mops, and cleaning products. For cooking services, you provide the ingredients and kitchen equipments. Your Service Provide brings the skills and labour needed to deliver the service.
Yes. All Servie Providers are fully background-checked. ID verified, and have cleared criminal records before joining our platform. For your peace of mind, we recommend keeping cash, jewelry, and other valuables safely stored during service visits, and being present during the first visit.
Payment is made in advance befor the service begins, based on your selected schedule. Each subscription covers a four-week cycle(for example, weekly service equals four sessions per cycles). To continue the service, the next payment is made before each new four-week cycle starts. Accepted payment methods will be shared with you separetely
You can cancel the service by giving prior notice. if you have perpaid for any unused sessions, the remaining balance my be refunded based on our refund policy. Your Account Manager will guide you through the process.
You can contact your Account Manager anytime Via WhatsApp or Telegram. We value your feedback and use it to improve service quality,scheduiling, and your overallexperience. All feedback is taken seriously, snd if needed, we will take immediate actions or start a formal review to resolve the issue..