Why Etalem?
We carefully vet & upskill trusted, certified professionals for cleaning, cooking, and babysitting in Addis Ababa.
Easy booking through our app, website, or call center (9675), a dedicated account manager, and a satisfaction guarantee on every visit.
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What Sets Us Apart?
Etalem is a fully managed home services experience — We recruit, verify, train, and assign every service provider ourselves, so you get skilled, trustworthy help at transparent prices, with one trusted service standing behind every booking.
Your needs are recorded from the very first call — special requests, preferences, and household details are tracked throughout your subscription and briefed to your provider before every visit. You never have to repeat yourself, and nothing gets overlooked.
We manage your service calendar for you — confirming sessions in advance, sending renewal reminders, and adjusting visits when your plans change. Your service arrives on time, every time, without you having to chase anyone.
Every client has a dedicated team behind them. If a provider can't attend or you raise a concern through our feedback channels, we arrange a qualified replacement promptly — your schedule stays intact, and your issue is resolved by us, not left with you.
Every service is backed by our coverage against damages or issues during delivery. If something goes wrong, Etalem takes responsibility and makes it right — that's the difference of dealing with a company, not an individual.
Every provider passes identity checks, reference verification, and skills certification before their first assignment — and receives continuous training after it. You can relax knowing your home is in vetted, professional hands.
Etalem is a fully managed service — we select, train, and assign every service provider, set transparent prices, and take full responsibility for quality. You deal with one trusted service, not an individual.
What Our Customers Say About Us
Real feedback from people who trust Etalem to keep their homes running smoothly with honest service and care.
My Etalem babysitter has been amazing from day one. She instantly connected with my newborn, providing the kind of care and attention that gives me and my wife complete peace of mind. Her warmth, patience, and professionalism make us feel confident that our child is in the best hands. Thanks to Etalem, we can focus on our daily lives knowing our baby is well cared for.
Semegn Tadesse
I didn't think I'd ever have someone who could make food that actually tastes like home. Not just basic meals, but well-seasoned, perfectly portioned dishes that hit the spot every time. I've found myself looking forward to meals like a kid waiting for their mom's special recipe.
Winfred Nduku
Honestly, Etalem has made my life easier in ways I didn't even realize I needed. If you're in Addis and looking for maid; something premium, professional, and hassle-free, this is it. Worth every penny.
Albert Ngumba
I've been using Etalem for almost a year now, and I love coming home to a space that feels effortlessly put together, where everything is spotless, the air feels fresher, and best of all, there's a home-cooked meal waiting for me. Etalem maids take the time to do the little things, doing everything just the way I want it.
