How it works

Etalem cook
♥ Thank you for choosing Etalem.
2

We'll find your Etalem.

From our pool of qualified professionals, we match you based on service type, location, and schedule.

Payment received
Wondering how long it lasts?

Example: a three-day-a-week subscription gives you 12 service days, spread across four weeks.

Wondering about your subscription
1

We'll send you an SMS

Right after payment, you'll receive an SMS with your payment confirmation and service details so you know everything's set.

ETALEM

Thank you for your payment. Here are your documents: Invoice and Service Details.
Invoice
Service Detail
Sent SMS
Payment Confirmation
PAID
Service Detail
SERVICE
3
Your Matching Journey

For Cooking and Cleaning service

24h
First update
→
48h
Progress check
→
72h
Final answer

For Nanny service

24h
First update
→
72h
Progress check
→
7 days
Final answer
We'll send you an SMS update at every step.
4

We found a match

Your Account Manager will reach out on your preferred channel to introduce themselves.

Phone
Messages
WhatsApp
Telegram

You'll now receive your Etalem's profile with their personal info, skills, and rating.

Personal Information
Rating ★★★★★
Skills
Your 4-week service cycle
  • We'll send a renewal reminder before each cycle ends.
  • Service continues only after you confirm renewal.
  • Your Account Manager handles the renewal for you.

We haven't found a match yet

Can you give us a little more time?
Yes?

We'll keep searching for the right Etalem for you and update you along the way.

No?

No problem at all. We'll process a full refund right away.

After your refund

If you'd like to try again later, we'll do our best to find a better match.

5
Now it's your turn
Happy with your Etalem?
Not the right match?
We'll keep looking
Please note

We don't accept preferences based on religion, ethnicity, or age.

6

Your first day of service

A few things that help your Etalem get off to a great start.

Cooking and Cleaning Service

  • Be home on the first day.
  • Provide clear instructions.
  • Have all supplies ready.

Nanny Service

  • Share your child's daily routine.
  • Provide a feeding schedule.
  • Share allergies and medications.
  • Share emergency contacts.